What you will get:

- positive recommendations of the course teachers
- assistance in further employment
- practical experience and valuable professional contacts

WHAT YOU WILL KNOW:

- types of service and standards: how to work effectively at a restaurant of any level
- how to win over a guest and act in conflict situations
- how to properly communicate with guests so that they return to the restaurant
- how to cope with difficulties in work and earn more.

FORM OF TRAINING:

Theoretical part at the Department of the Restaurant Management School of the Gastronomy Institute of SFU.
Practical part in partner restaurants of the center of Bellini group group of companies .
Evaluation of learning outcomes: certification.

UPON COMPLETION, A CERTIFICATE OF THE PROFESSION "WAITER" IS ISSUED

WHAT YOU WILL GET:
- positive recommendations of the course teachers
- assistance in further employment
- practical experience in leading Krasnoyarsk restaurants and valuable professional contacts

WHAT YOU WILL KNOW:
- basics of bar ethics, rules for serving and technology for preparing drinks
- how to understand the guest's need and satisfy the most discerning beverage connoisseur by increasing your sales
- how to conduct inventory and work with documents, warehouse, and reporting
- how to organize your work correctly with a large number of orders.

FORM OF TRAINING:
Theoretical part at the Department of the Restaurant Management School of the Gastronomy Institute of SFU.
Practical part in partner restaurants of the center of Bellini group group of companies .
Evaluation of learning outcomes: certification.

UPON COMPLETION, A CERTIFICATE OF THE PROFESSION "BARTENDER" IS ISSUED

WHAT YOU WILL GET:
- positive recommendations of the course teachers
- assistance in further employment
- practical experience in leading Krasnoyarsk restaurants and valuable professional contacts

- line personnel management techniques
- verbal and non-verbal communication skills.

WHAT YOU WILL KNOW:

- types of service and standards: how to work effectively at a restaurant of any level
- how to win over a guest work with feedback and prevent conflict situations
- how to properly organize work in the dining room and analyze the workflow
- how to work with reports and documentation, payment systems
- strategy of service and teamwork when it is full boarding at the restaurant
- staff motivating to high quality service and sales.

FORM OF TRAINING:
Theoretical part at the Department of the Restaurant Management School of the Gastronomy Institute of SFU.
Practical part in partner restaurants of the center of Bellini group group of companies .
Evaluation of learning outcomes: certification.

UPON COMPLETION, A CERTIFICATE OF THE PROFESSION "HOSTESS" IS ISSUED

WHAT YOU WILL GET:
- positive recommendations of the course teachers
- assistance in further employment
- practical experience in leading Krasnoyarsk restaurants and valuable professional contacts
- line personnel management techniques
- verbal and non-verbal communication skills. .

WHAT YOU WILL KNOW:
- how to implement standards and improve service levels
- how to work with guest feedback so that they come back again
- how to become a leader and build the right relationships with staff: from reception, training and control, to motivation and creating an internal atmosphere
- how to work effectively with documents and not get lost in the paper routine
- what are critical situations, how to prevent them, and how to organize work processes if they occur
- how to prevent conflicts with guests and within the team and act correctly when the situation is tense

FORM OF TRAINING:
Theoretical part at the Department of the Restaurant Management School of the Gastronomy Institute of SFU.
Practical part in partner restaurants of the center of Bellini group company.
Evaluation of learning outcomes: examination.

UPON COMPLETION, A CERTIFICATE OF PROFESSIONAL DEVELOPMENT IS ISSUED

The program is designed for professional confectioners who want to improve their skill level. The course is based on the preparation of classic French desserts, as well as acquaintance with the refined restaurant serving.

Teaches: Alexandra Tsyrulnikova pastry Chef
Currently, she is a pastry chef at the Italian family restaurant La Famille in Krasnoyarsk
2015-2018-Berrywood Family, pastry chef.
2014-2015-teacher at the CookBook cooking school.
She was trained by such world-class pastry masters as: David Bonet (France), Jordi Bordas (Spain), Stephane Glacier (France), Alexander kislicin, Nina Tarasova.
In September 2019, she completed an internship in the city of Colombes (France) in a pastry shop Stephane Glacier MOF.
Higher education, speciality - "Food service Technologist in the restaurant business".

IN THE PROGRAM:

We teach you how to prepare and serve delicious desserts in a restaurant.
Tartelettes aux myrtilles á la frangipane / Tartlet with Frangipane and blueberries
Tarte au citron meringue / Tart with lemon curd and meringue
Cookies aux 2 chocolats, cookies aux arachides / 2 chocolate cookies, peanut cookies
Éclairs au Chocolat, éclairs Pistache Framboise / "Chocolate" and " Pistachio-raspberry» Eclairs

Choux Noisettes et Crème Caramel au Beurre Salé / Choux with nut cream and salted caramel
Macarons Vanille - Fraise, Macarons Gorgonzola-Poire-Pécan / Macarons with whipped ganache and strawberry coulis, macarons with Gorgonzola and caramelized pear
Meringue roulé à la mangue / Meringue roll with mango
Dessert Pavlova / The Dessert "Pavlova»
Gâteau marbré / Marble cake
Gâteau Normand / Norman cake

TRAINING FORMAT:
Group of up to 6 people

Training in the kitchens of the culinary Studio "Ratatouille"

AFTER COMPLETING THE TRAINING, THE PASTRY CHEF RECEIVES A CERTIFICATE OF PROFESSIONAL DEVELOPMENT.

PhD in law, associate Professor of the Department of labor and environmental law at the SFU Law Institute.

Trainer of the Krasnoyarsk territory chamber of Lawyers, consultant to the Main investigative Department of the Investigative Committee of the Russian Federation for the Krasnoyarsk territory, member of the Scientific Advisory Council of the Prosecutor's Office of the Krasnoyarsk territory.

Expert in solving emergency situations in the field of labor law and personnel management.

The expert of the Russian law website «Право.ru».


Private practice on representation of interests in court — more than 25 years.

Participated in the development of laws of the Krasnoyarsk territory:

- "On labor protection in the Krasnoyarsk territory" in 1999.

- "On social partnership in the Krasnoyarsk territory" 2001.

Teacher of the course: "Effective restaurant management

HR Director of the Bellini group
Senior lecturer (Gastronomy Institute of SFU)

Professional experience of more than 10 years.

Scope of responsibility in the Bellini group: HR management, standardization of business processes, training and development of personnel, conducting trainings, participation in various projects of the company.

Starting from 01.09.2017 as senior teacher of the basic Department of the Restaurant Management School, from 01.09.2019 worked as senior teacher of the basic Department of Gastronomy School by INSTITUT PAUL BOCUSE and a specialist in the field of restaurant service and personnel management and is also engaged to conduct practical classes in the disciplines "concept of restaurant business: restaurant service", " HR management: Supporting management", Training "Practical management: sales Techniques", Training "Practical management: Catering and Event management", and also helps students during training and production practices at the enterprises of the Bellini group, passing on her practical experience.

Discipline: the Concept of restaurant industry, restaurant service, HR management: Supporting management, Training "Practical management: sales Techniques, Training" Practical management: Catering and Event management"

Financial Director of the Bellini Group
More than 20 years of experience in Finance.
Author of the training for VSNC structures "Economics for non-economists".
Author of the methods "Management Analytics-focus of attention", "Operational analysis of cost, sales", "Problem goods".

Education
Novosibirsk State University faculty of Economics.

Doctor of Economics, Professor of the Department of Marketing.

A practicing marketer with 25 years of experience.
Consultant of the Bellini group companies.

Thesis
PhD dissertation on Economics " Tools for developing the competitive environment of the food industry (on the example of the meat industry of the Krasnoyarsk territory)»

Education
Krasnoyarsk commercial Institute, specialty "Economics and management in trade and public catering", economist
Courses taught at the Gastronomy Institute of: marketing research: methodology and analysis, branding, quantitative research in marketing.

Professional development:
"Innovative development of the industrial complex of the Krasnoyarsk territory", 2017, 72 hours, Siberian state University of science and technology named after M. F. Reshetnev
"Implementation of educational programs using e-learning and distance learning technologies", 2016, 88 hours, Siberian Federal University
"Effective presentation in the educational process", 2015, 18 hours, SFU
"Mind service for a teacher", 2015, 12 hours, SFU
"Electronic information resources for education", 2015, 18 hours, SFU
"Development of e-courses in the LMS Moodle system", "Legal support for the implementation of educational programs using e-learning and distance learning technologies", 2014, 40 hours, SFU
"Case development and organization of classes on the method of case analysis in the teaching of marketing disciplines", 2013, 76 hours, Siberian Federal University»

Associate Professor of civil law at SFU.

Experience in the taught disciplines - 23 years.
In 1999 and 2002, she completed an internship in the United States at the University of Oneonta of New York state.

Also at this University she gave lectures in English on courses: "Russian law", "American business law", "Russian Civil law".

Since 1998, she has been a teacher in the Presidential program for management training at SibGAU; since 2006, in the program for training professional accountants and since 2007 in the Program "State and municipal management" (civil law block) at SFU.

In 2014, she was awarded a diploma of the Krasnoyarsk city Council of deputies for her good work.
Education-KSU faculty of law (1994), KSPU faculty of foreign languages (1998) and the faculty of Economics of the Siberian aerospace Academy.(1998).

Currently, the Director of the Bellini Group of restaurants - "Bistrot de Luxe Home", "BENEDICT breakfast & lounge", "Pig and beads", "Papa's beer garage", "Cream", "Kazan-grill RAM and beads".
Previously, she held the positions of Manager and Director of the cafe "Pertsy" group.

In the position of head since 2012.

Chief accountant of the Bellini Group.

Experience as a chief accountant in the field of public catering since 2007.
Experience in opening restaurants from scratch, setting up management accounting, developing accounting policies.
Experience in passing inspections of regulatory authorities in the field of public catering - Rospotrebnadzor, Rosalkoregulirovanie, Federal tax service, State labor Inspectorate, Prosecutor's Office, fire safety Inspection.

Currently coordinating the accounting of more than 20 public catering companies.

Director of the Pertsy restaurant group (Bellini group).

She started her career in the Bellini Group in 2009. She has passed all the steps of the career ladder from a waiter to the Director of a group of restaurants.

She trained employees from waiters to managers.
Built kitchen processes on the principles of lean manufacturing.

Currently, she is a pastry chef at the Italian family restaurant La Famille in Krasnoyarsk.
2015-2018 — Berrywood Family pastry chef.
2014-2015 - teacher at the CookBook cooking school.

She was trained by such world-class pastry masters as: David Bonet (France), Jordi Bordas (Spain), Stephane Glacier (France), Alexander kislicin, Nina Tarasova.

In September 2019, she completed an internship in the city of Colombes (France) in the pastry shop Stephane Glacier MOF.

Higher education, speciality - "Food service Technologist in the restaurant business".

Bar Manager of Bellini group
Teaches part of the course on training bartenders

Functionality in the Bellini group: quality control of drinks, recruitement and training of bartenders, preparation of training materials, development of cocktail cards and seasonal offers, optimization of restaurants, inventory control of balances, work with suppliers, documentation.

Brand-bartender Bellini group
Head of the Alcohol Department of Bellini group
Teaches part of the bartender training program

Education
Siberian Federal University, Polytechnic Institute, specialty innovation
Certified trainer in the field of restaurant service.
Participant of seminars, conferences, master classes and competitions dedicated to alcohol.
He visited the vineyards and wineries of the North of Italy: Veneto, Trentino-Alto-Adige, Friuli-Venezia-Giulia regions. He visited the Becherovka factory in Karlovy vary, Czech Republic and the Heineken brewery, Czech Republic.
Has a silver certificate of tea master. (studied in the city of Yekaterinburg)

Teacher of the practical part of the course: "Fundamentals of lean manufacturing: a short course"
Process management specialist
Head of the Lean manufacturing Department of Bellini group

Education
Institute of business process Management and Economics, bachelor's degree in quality management in socio-economic systems.

Functionality in the Bellini group: analysis of restaurant processes, search for losses and development of improvement hypotheses with further testing and implementation.